At Tala Education Pvt Ltd, safeguarding your personal information is our top priority. We implement robust physical, electronic, and procedural measures that align with applicable legal standards to protect your data. Our team is trained to handle personal information responsibly. We assure you that your personal information will never be sold or rented to third parties for marketing purposes without your explicit consent. Please review this privacy policy to understand how we use and protect your personal information.
How We Use Your Information
Tala Education uses your personal information to provide educational services and improve your overall experience with us. Specifically, we use this information to:
- Complete transactions or service requests.
- Communicate updates and important information about our services.
- Offer customer support and personalised assistance.
- Share updates on new offerings, benefits, and promotional content.
- Occasionally, we will contact you for market research to improve Tala Education’s services.
We ensure that sensitive financial information, such as payment details, is used solely for processing payments and fraud prevention. Tala Education upholds a strong reputation for trustworthiness, with a commitment to quality, customer service, and secure business operations globally.
Access to and Accuracy of Your Information
Tala Education is dedicated to maintaining accurate and up-to-date personal information. Our processes, technologies, and policies are designed to uphold data accuracy and privacy. We provide reasonable access for you to review and update your information online. To ensure the security of your data, we verify identities using methods like user IDs and passwords before granting access.
Links to Non-Tala Websites
Our platform may include links to third-party websites for your convenience and information. Tala Education does not control these websites or their privacy practices. If you choose to access such links, you will be subject to the privacy policies of those third-party websites. We recommend reviewing their policies before sharing your personal information. Any data shared with third parties remains outside the scope of Tala Education’s Privacy Policy.
Children’s Privacy
We encourage children and minors (under 18 years of age) to explore the educational resources on our platform. However, purchases on our platform can only be made by legal guardians or parents who are registered users.
Queries, Grievances, and Data Deletion Requests
For concerns related to data privacy, grievances, or data deletion requests, please write to us at info@talaeducation.com (Attn: Grievance Officer). Tala Education addresses such matters in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”). Per the SPDI Rules, personal data may be retained for purposes aligned with legal obligations or as required by applicable laws.
Tala Education assures users that we do not store payment-related information such as credit/debit card numbers or CVVs.